Health Communication with Immigrants, Refugees, and Migrant Workers: Proceedings of a Workshop—in Brief


Note: Proceedings contain the opinion of the presenters, but do NOT reflect the conclusions of the Health and Medicine Division or the National Academies. Learn more about the differences between Reports and Proceedings.

The Roundtable on Health Literacy of the National Academies of Sciences, Engineering, and Medicine convened a workshop focused on facilitating health communication with people from immigrant, refugee, and migrant worker populations. Bernard Rosof, chief executive officer of Quality in HealthCare Advisory Group, noted in his opening remarks that the increasingly diverse ethnic composition of the U.S. population requires that public health and health care organizations deliver services  differently. He went on to explain that to achieve the aim of providing care that is equitable and does not vary in quality because of personal characteristics such as gender, ethnicity, language, or socioeconomic status, it is important that health literacy approaches be used to align system demands with individual skills and abilities. The workshop was organized to explore the application of health literacy insights to the issues and challenges associated with addressing the health of immigrants, refugees, and migrant workers. Presentations and panel discussions explored issues of access and services for these populations as well as outreach and action.