The work of the Board on Health Care Services (HCS) is helping to shape the direction of health care in the United States and abroad. The Board considers the entire health care system in order to ensure the best possible care for all patients. Its activities pertain to organization, financing, effectiveness, workforce, and delivery of health care.
The Board places special emphasis on quality, costs, and accessibility of care and in 1996 launched a concerted effort to assess and improve the nation's quality of care.
View consensus activities from this board.
View convening activities from this board: Roundtables | Forums
Key Operational Characteristics and Functionalities of a State-of-the-Art Patient Scheduling System: A Workshop
May 16-17, 2019
The meeting will facilitate discussions focused on key operational characteristics and functionalities of a state-of-the-art patient scheduling system including:
- Evolving technologies for patient scheduling, including online scheduling and mobile apps;
- Essential functions for timely and coordinated scheduling, and how to phase requirements and implementation;
- The unique aspects of scheduling patients within the VA Healthcare System administered by the Veterans Health Administration (VHA);
- Interoperability needs for scheduling interfaces with non-VA health care organizations and in different care settings, including telehealth visits;
- User experience, especially for serving a user population with diverse technology literacy and capabilities;
- Lessons learned from designing and deploying scheduling systems currently used by large health care systems, including standards and evidence-based practices; and
- Potential opportunities to optimize scheduling technologies and procedures for VHA.
The Role of NIH in Drug Development Innovation and its Impact on Patient Access: A Workshop
July 24-25, 2019
This workshop will facilitate a discussion focused on the translation of federal investments in biomedical science to innovation in drug development and how the public benefits from that investment in terms of drug pricing and access. The meeting will feature invited presentations and panel discussions on topics that may include:
- How federal funding for biomedical research, particularly via NIH, has contributed to new drug development, both directly and indirectly;
- The pricing of drugs that have benefited from federal investments in biomedical science;
- The role of technology and patent transfer to and from entrepreneurial organizations associated with NIH-funded research;
- Potential ways to better track, quantify, and document NIH contributions to innovation in drug development; and
- Ootential strategies and policies to facilitate the translation of federally-funded biomedical research into innovations in drug development and to help ensure that the public has affordable access to those innovative medicines.
Improving Care to Prevent Suicide among People with Serious Mental Illness: A Workshop
September 11-12, 2018
This workshop examined opportunities to prevent suicide among people with serious mental illness. Workshop participants considered ways to improve and implement early interventions; improve access to care among vulnerable populations with SMI; and effectively target interventions to specific populations with unique needs, such as veterans and tribal communities with limited resources.
Improving Health Research on Small Populations: A Workshop
January 18-19, 2018
This workshop examined the strategies for identification, recruitment, and retention of participants in health research studies in small populations as well study designs and analytics approaches for small samples sizes.
Learn more here.
Graduate Medical Education Outcomes and Metrics - Workshop
October 10, 2017 - October 11, 2017
Participants in this public workshop discussed meaningful and measurable outcomes of GME; possible metrics that was used to track these outcomes; possible mechanisms for collecting, collating, analyzing and reporting this data; and further work to accomplish this ambitious goal.